How Do I Create an Organization Account at USCIS?

Create an account on the myUSCIS website and select “I am part of an organization or company, a sole proprietor, or an agent” to start an organizational account. The person creating the account will be an administrator, so ensure they’re authorized to do so.

How Do I Get a USCIS Account?

Visit the "Create Your Online Account" on the myUSCIS website, enter your email, and then follow the instructions that arrive in your inbox. You’ll need to select a two-step verification method to use whenever you want to sign in.

What Is a USCIS Account Used For?

A USCIS account allows you to file visa petition forms online and track status updates for any open case. You can also link paper-filed cases using IOE receipt numbers, view notices, reschedule biometrics, message USCIS staff, and respond to Requests for Evidence (RFEs).

Setting Up a USCIS Organizational Account for the H-1B Lottery

Applying for H-1B visas can include some chaos — scattered logins, unfinished documents, and overflowing inboxes. Fortunately, United States Citizenship and Immigration Service (USCIS) organizational accounts save Talent teams from this scramble by providing a central place to collect documents, submit filings, and receive case updates.

If your company is preparing to file H-1B visa petitions in the upcoming lottery, ensure your organizational account is ready to go to streamline the process. Here are step-by-step instructions to create, verify, and add employees to your USCIS company account.

Understanding USCIS Organizational Accounts

In February 2024, the USCIS launched organizational accounts, allowing multiple people within an organization to collaborate on visa filing preparations. These accounts are essential for H-1B registrations, petitions, and premium processing. If a company already had a USCIS registrant account, it’ll automatically be upgraded to an organizational account.

An organizational account provides an easy method to collaborate on visa petitions. Centralized documentation streamlines applicant information collection and ensures everything meets USCIS standards before filing. Plus, businesses can add their legal counsel as a representative in the account, giving immigration lawyers and firms full case visibility.

Key Terms in a USCIS Organizational Account

Here are some terms companies should be familiar with when opening USCIS organizational accounts:

Company Group: Employees in a company who can collaborate on a filing.
Administrator: The person(s) with authority to sign, pay for, and submit forms, and add other people to the Company Group.
Member: An employee in the Company Group who helps prepare filings but cannot sign, pay for, or submit any forms.
Legal Team: Attorney or accredited representatives who join the account to oversee filings.

3 Steps to Create a USCIS Organizational Account

Employers with an H-1B registrant account will find it automatically upgraded to an organizational account upon logging in, but companies that don’t have a registrant account must create a new account with USCIS to be able to file H-1B petitions.

Here’s how to create an organizational account.

Step 1: Register the Account

Registering an account involves several steps. A designated administrator from your company needs to complete them all on the myUSCIS website:

Navigate to myUSCIS website and click on “Sign up.”
Enter your email address and select “Confirm Email” on the email delivered to your inbox.
Agree to the “Terms of Use” that open in your browser.
Create a password.
Select your two-step verification method.
Enter five security questions and answers from the drop-down list.
Select “I am part of an organization or company, a sole proprietor, or an agent.”

At this point, you’ve registered your email address with USCIS, created a Company Account and reached the “Welcome to Your Company Account” screen.

Step 2: Verify the Account

From the welcome screen, verify your company account, then fill out the required details:

Select “Create a Company Group.”
Fill in the Company Profile details: company name, Doing Business As (DBA) name if applicable, tax identification number, and mailing address
Set up the Administrator’s profile: name, cell phone number, business email address, and roles and permissions in the Company Group

Once you’ve successfully created a Company Group, the people you add to this group will become your internal team to collaborate on a filing.

Step 3: Finalize Setup

Add other people from your organization and your legal representative to the Company Group. To do this:

Go to the “My Company” tab and click on “Manage company group” to invite people to join, designating their role while inviting them.
Invite legal representatives from the “My Representatives” tab.

Invitations to other email accounts expire in 7 calendar days, unless they’re withdrawn, accepted, or declined before that. Once all the parties you intend to add have accepted their invites, your organizational USCIS account will be fully active and ready for collaboration.

Save Time and Reduce Setup Errors

If your company is worried about creating an organizational account or confused about the process, Ellis can help. Ellis supports Talent and Legal teams through every step of creating and managing new organizational accounts. Schedule a call today to start planning for the H-1B filing window.

Managing Your USCIS Organizational Account

Full visibility into your organizational account helps you stay compliant and oversee authorization controls across immigration filings. Proper account management reduces the risk of unauthorized submissions or duplicate H-1B registrations.

Here are a few things to consider when overseeing your account.

User Management

Administrator accounts can manage all of the users, permissions, and roles in the account from the “My Company” page. Navigate to “Manage Company Group” to add or remove users, and track their roles.

When you invite new collaborators, you’ll need to assign them one of three roles — administrator, member, or representative. These roles decide their level of access and responsibility within the account.

This table explains the permissions associated with different roles in a USCIS organizational account.

	Administrator	Member	Representative	Paralegal
Set up Company Group	Yes	No	Yes	No
Add/remove people in Company Group, modify roles	Yes	No	No	No
Set up Legal Team, add/remove paralegals	No	No	Yes	No
Start, edit, and delete forms	Yes	Yes	Yes	Yes
View case status and notices	Yes	Yes	Yes	Yes
Sign, pay for, and submit forms	Yes	No	Yes	No
Respond to RFE/NOID and upload unsolicited evidence	Yes	No	Yes	No
Submit Form G-28	No	No	Yes	No

While you can track roles directly in the USCIS portal, maintaining an external spreadsheet offers quick visibility into permissions and facilitates continuous oversight.

Compliance and Security

As your USCIS organizational account is a hub for employee filings, protecting the platform and staying compliant should be a priority. Enable two-factor authentication when creating the account.

USCIS recommends limiting administrator access to a maximum of two people. Audit the current roles of your collaborators to ensure only the designated people from your company have administrator access.

Using Your Organizational Account for H-1B and Other Filings

Once you’ve fully configured your organizational account, you’re ready to manage the entire H-1B filing process online.

You, alongside with your immigration counsel, can submit H-1B registrations from the platform, as well as file I-129 (Petition for a Nonimmigrant Worker) and I-907 (Request for Premium Processing) forms.

The platform is collaborative, so you can ask your Legal support team to check through the documents and identify potential mistakes ahead of time.

USCIS Organizational Account Troubleshooting and Best Practices

The most common challenges with an organizational myUSCIS account can be mitigated by following a few best practices. To address typical usage and compliance concerns:

Designate only one or two authorized people as the administrator.
Consult USCIS’s FAQ page for your specific use case.
Maintain an external spreadsheet of attached users, their roles, and permission levels in the petition process for easy auditing and removal.

Here are a few USCIS company account troubleshooting scenarios:

Users can’t log in: If users can’t log into their company accounts, they can reset their passwords on the USCIS site. Administrators typically have account backup codes and account security questions stored that help with this process. If the account is completely locked, users can reach out to USCIS via their support lines.
Difficulty tracking multiple cases: Administrators can see all active cases via the online platform. To give external parties visibility into the process, create a parallel spreadsheet that records case names and numbers, roles and responsibilities, and the current stage for each case.
Unclear roles and permissions: Clearly define the roles of different collaborators in your organizational account. Assign only a few people as administrators to reduce the likelihood of mistakes caused by overprovisioned authority.

Make Immigration Simpler for Your Team

USCIS organizational accounts make it significantly easier for companies to compile, file, and track multiple H-1B petitions at once. Centralized oversight and collaboration between employees, sponsoring companies, and legal support reduces administrative complexity and makes the process smoother.

Although the USCIS organizational accounts simplify the logistics of filing, the contents of an H-1B petition remain legally complex. Companies need legal counsel to navigate the regulatory complexities and maintain compliance.

Ellis supports your Talent teams to ensure H-1B filings are on time, accurate, and have the highest likelihood of success. For expert legal guidance, reach out to Ellis today.