Privacy Policy

1. Who We Are

Ellis Technologies, Inc. ("Ellis Technologies," "we," "our," or "us") operates this website and the Ellis Platform, software we build to support immigration legal services provided by our affiliated law firms, Ellis Legal, P.C. and Ellis Legal LLC (each, an "Ellis Legal Firm"). Licensed attorneys and legal professionals at the Ellis Legal Firms provide the legal services. Ellis Technologies provides the technology and operations that support their work. Ellis Technologies is not a law firm and does not provide legal services, and attorneys at the Ellis Legal Firms exercise independent professional judgment in all legal matters.

Your legal matter stays with your Ellis Legal Firm. We do not refer, transfer, or assign legal matters to unrelated law firms.

2. Scope and Our Two Roles

This Privacy Policy applies to personal data we process when you visit our website, create or use an account on the Ellis Platform, or communicate with us. We process personal data in two roles:

(a) For our own operations. We are responsible for data about website visitors and Platform users, such as account registration, usage, device, and support data ("Platform Data").

(b) As a service provider to the Ellis Legal Firms. Information collected in connection with a legal matter, such as case files, immigration forms, supporting documents, and related personal data ("Legal Matter Data"), is processed on behalf of the Ellis Legal Firm handling the matter, under written services and data protection agreements with that firm and only as it instructs. The engagement agreement between you (or your employer) and the Ellis Legal Firm governs the legal representation. Nothing in this Policy overrides attorney-client privilege or the firm's confidentiality obligations, which continue to apply to the extent they are more protective.

3. Data We Collect

Platform Data includes your name, email, employer and role, login credentials, IP address, device and browser information, usage and log data, support communications, and payment records where applicable.

Legal Matter Data is the information you or your employer provide for a legal matter. It may include identifiers, details from government-issued documents, immigration and employment history, and other information requested in intake questionnaires or uploaded documents. We collect it at the direction of the applicable Ellis Legal Firm.

4. How We Use Data

We use Platform Data to operate, secure, and improve the website and the Platform; to provide support; to communicate with users about onboarding, support, product research, and updates; to detect and prevent fraud, abuse, and security incidents; and to comply with law.

We use Legal Matter Data only to provide services to the applicable Ellis Legal Firm, as it instructs. We do not sell Legal Matter Data and we do not use it for advertising.

5. How We Share Data

We do not sell personal data. We share personal data only in the following circumstances: with the applicable Ellis Legal Firm in connection with your or your employer's legal matters; with service providers under written contracts that impose confidentiality and data protection obligations; with government agencies as directed by the applicable Ellis Legal Firm in connection with a legal matter; with professional advisors bound by confidentiality obligations; when required by law or court order, or to protect rights and safety; in connection with a merger, acquisition, or sale of assets, in which case personal data may be transferred subject to this Policy; or with your consent.

6. Security

We maintain administrative, technical, and physical safeguards designed to protect personal data. These include encryption of data in transit and at rest, role-based access controls that limit access to personnel who need it, multi-factor authentication for systems that store personal data, logging and monitoring of production systems, and confidentiality agreements and security training for personnel with access to personal data.

7. Incident Notification

If we confirm a security breach affecting your personal data, we will notify affected individuals and regulators as required by applicable law, and we will cooperate with the applicable Ellis Legal Firm so it can meet its own obligations to its clients.

8. Retention

We keep personal data for as long as needed to provide our services and for legitimate business purposes, and afterward as required by applicable law, our agreements with the Ellis Legal Firms, and applicable record retention obligations. Legal Matter Data is retained, returned, or deleted according to our agreements with the applicable Ellis Legal Firm.

9. Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal data. To make a request, email accounts@ellis.com. We will verify your identity and respond within the timeframe applicable law requires. For requests involving Legal Matter Data, we may refer your request to, or coordinate with, the applicable Ellis Legal Firm, whose professional obligations may govern. If you are a California resident: we do not sell or share personal information as defined by the CCPA/CPRA, and we will not discriminate against you for exercising your rights.

10. Eligibility

The Platform is intended for users 18 or older. Information about family members submitted in connection with a legal matter is processed as Legal Matter Data at the direction of the applicable Ellis Legal Firm.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the updated version with a new effective date. For material changes, we will give notice by email or through the Platform. If you continue to use the website or Platform after the effective date, the updated Policy applies to you.

12. Contact

Ellis Technologies, Inc.
105 N 13th St #401
Brooklyn, NY 11249, USA
accounts@ellis.com